A Reader’s Landing Page, Dissected

I got a note from a This is True reader and saw he had a very intriguing link in his email “signature” block, commonly referred to online as a “.sig” (with or without the period). Smart: that’s great real estate to briefly promote your site. The folks you exchange emails with are potential long-time readers or customers, so why wouldn’t you let them at least briefly know you have something to offer? Check your signature right now, before you continue! Do you have at least something in that space?

His was intriguing enough that I clicked the link: it was a really good promo line (just nine words. I’m not going to repeat it since this article isn’t about promo lines, and I don’t want to identify him, but rather use the idea to help you).

Anyway, his landing page is somewhat similar to mine, in that he uses a hover box as described in a recent article, but that’s all it is: there’s no opportunity to close it to get more information, as is the case with mine.

Here’s what his looks like — and I’m OK with using it as an example because you can’t identify him at all from this:

reader-landing-page

You can click this (and the next one) to see them larger.

Even though I was intrigued by his come-on, I didn’t subscribe to his list. Why? Because his landing page didn’t do anything to help set my expectations. Here are just a few things that pop through my head:

  1. What’s the site about? No idea, since the URL is with a leadbox service, so I can’t even bypass the box to look at his site. (His email address didn’t help either: it’s one supplied by his ISP, so I literally have no idea as to the subject of his emails. See Your “From” Email Address for more on why this is a bad idea.)
  2. What is he going to send? He mentions videos “and more” …but I don’t want to sit through videos without knowing anything else: text newsletters allow me to skim.
  3. Who is he, anyway? Is he an expert in his topic? I have no idea. Neither his sig nor his landing page gives me a clue.
  4. and last, I was unimpressed with his “Privacy Policy” (which simply says, “I hate SPAM and promise to keep your email address safe.”

What’s wrong with his Privacy Policy? That’s not a policy, it’s a reminder that some people are scummy scammers who take advantage of you and want your address to spam you. I’m not saying this reader is doing that, but without having any clue as to who he is or, more importantly, what he’s going to do with my address because he doesn’t tell me, I’m simply not going to take the chance.

Eleven words doesn’t constitute a “Privacy Policy”. Mine (which I’m not holding up as a paragon of perfect policies) takes a full page to actually lay out policy wording.

So is it any wonder whatever that I closed the landing page without subscribing?

A Better Example

Again, without claiming this is the be-all, end-all best example of a landing page, here’s the similar opt-in page for this site, with my hoverbox, which addresses all of the points above:

em-landingpage

  1. What’s the site about? Email, clearly. More specifically, “email marketing more effectively, cheaply, and ethically.” And if that’s not enough information, the reader has the ability to close the box and explore the site for both details and examples.
  2. What is he going to send? Brief newsletters. That’s why I call it “Emailified Briefs”: I’m setting the expectation that the newsletters will be short. Have interest in the topic presented in the mailing? Great: there’s a link to the full discussion. If not, it’s a simple matter to hit Delete and go on to the next item in your inbox.
  3. Who is he, anyway? My name, photo, and qualifications are included, at least in brief: I’ve “been publishing by email since 1994, and created Emailified to guide entrepreneurs (and non-profits) to do email marketing more effectively, cheaply, and ethically.”
  4. and last, the “Privacy Policy”: Unfortunately, the service we both use doesn’t allow for links here, but at least there’s a note that there are full details on the site, should the reader be concerned about that, and there’s the ability to read it before signing up.

Quite a difference, yes? It’s still hard to get potential readers to give us access to their inbox, but I’ve made it clear what they’ll get, and answered most objections without reminding them of their cursed spam problem.

Now, that reader with the intriguing sig promo is from my main list, not Emailified, but I told him that his landing page needed work, and that’s the kind of thing that Emailified covers. Hopefully, he was intrigued enough to check it out. And, of course, he can, since my sig already has a link for the site. Does yours?

2 Responses to A Reader’s Landing Page, Dissected

  1. Mike April 14, 2016 at 9:57 am #

    Being vague, either by accident or by design, to entice people to subscribe is a bad idea. Once they start receiving the emails and realize what they’ve signed up for, they will likely ignore the emails repeatedly (trashing your open rate and disguising your actual audience reach), unsubscribe, or click the “report as spam” button (putting your ESP account and perhaps your domain name in jeopardy).

    Better to be honest and clear. Build a list of interested and engaged subscribers instead of a pile of email addresses belonging to people who will never buy anything from you.

    Some organizations even remove subscribers who haven’t opened an email in a long time to avoid negative consequences from people who have forgotten they actually requested the email and regard the material as spam.

    • Randy April 14, 2016 at 10:44 am #

      Mike is very insightful here. And, in fact, I recommend all list owners periodically “clean” their list, and I’ll be going into the details of that soon.

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